Returns Policy
Do you guarantee the lowest prices?
We strive to give you the lowest price on the market all the time. We do purchase directly from the manufacturer which allows us to work with you to try and beat any price on the market. We also offer bonus promotions and discounts, which you can take advantage of.
What happens if my order is lost, damaged or misdelivered?
In the event your order experiences some sort of shipping complication, we will do all that we can to ensure you receive the product you ordered in perfect condition.
We offer shipping insurance at checkout to ensure you are covered 100% for the cost of your order. Please note that if you place an order over $1000 you will automatically receive shipping insurance complimentary with your order.
If your order is less than $1000, we strongly encourage you to purchase shipping insurance, however, it is not required to place your order. If you elect to place your order without shipping insurance you will be assuming some of the financial risk of any potential shipping complications.
Below is a breakdown of how we will address your issue depending on the order and insurance status of your order.
Any order under $1000 and not insured: We will cover 70% of the replacement cost of your product. What that means is if you purchase an item that costs $100 we will cover $70 for you out of our pocket for the cost of the replacement product. You will need to pay the remaining $30 before we can ship out a replacement.
Any order over $1000: We will automatically insure any order you place that totals $1000 or more and guarantee that you will get a replacement at no additional cost to you.
Any order under $1000 and insured: If you place an order that totals less than $1000 and you have purchased our shipping insurance option, we will ensure you get a replacement at no additional cost to you.
How soon will you ship after my order is placed?
We typically ship orders either the same or next business day as when the order is placed.
What is your privacy policy?
We maintain the highest respect for the privacy and confidentiality of all data from visitors and customers of this website. Our mission is to help individuals with their muzzleloading needs. For this reason, we go to great lengths to maintain individual privacy, confidentiality, and complete security. As such, we have very strict principles:
- We do not share information with third parties.
- We use full Rapid SSL encryption in our store, the best and most well-known security technology to ensure that your data is completely safe for purchasing online or by telephone.
- We do not spam or make unsolicited calls.
- Customer service is our highest priority. Our mission is to help people, and anything contrary to that will be avoided. If for some reason there is a problem, we will rectify it immediately to the full satisfaction of the customer.
What payment methods do you accept?
- We accept payment by cash app, zelle,apple pay etc
Can I return guns for a refund if I don't use them?
- Yes, we have a 30-day 100% satisfaction guarantee. We want your online shopping experience to be the absolute best! We hope that you love each and every item that you receive, but if not, we are here to make your return process as smooth and easy as possible. If you have any questions about refunds or exchanges, please feel free to contact us via phone (Customer Service hours are 7am-4pm PST), or via email at [email protected]. We accept returns on all guns and accessories that have not been used, and are still in the original packaging, no questions asked!